How to Open an XM Account on iPhone

You can complete an XM registration entirely on an iPhone. The form is mobile-friendly, the iPhone camera takes sharp document photos, and the XM App lets you trade from the same device afterwards. The issues iPhone users run into are mostly iOS-specific: links that open inside the Mail app's own view, privacy settings that block uploads, photos saved in a format an uploader does not like, and Safari settings that interrupt the session.

This guide is about the iPhone side of the process. For the full sequence of stages, see how to register an XM account; if you use Android, see our Android guide. ExemSignup is an independent guide, not XM, and app and website layouts change, so we describe what each step asks for rather than exact button names. Most of the iOS tips below also apply to iPad.

Safari or the XM App?

Both routes create the same XM profile. Choose based on how you intend to trade.

• Safari (or another iOS browser): nothing to install. A good choice if you want to register now and decide on a platform later, or if your iPhone is short on storage.
• XM App: registration and trading in one place. A good choice if your phone will be your main trading device. You can still log in on a computer later.

On iOS, most browsers use the same underlying engine as Safari, so switching from Safari to another browser rarely fixes a form problem by itself; clearing website data or disabling content blockers is usually more effective.

Finding the genuine XM App in the App Store

Apple reviews apps before they appear in the App Store, which makes it a safer source than links from strangers, but copycat apps and misleading listings still appear from time to time. Before installing:

• Search the App Store directly, or follow a link from XM's official website.
• Check the developer or seller name shown on the listing, the ratings history and the privacy details section.
• Never install a trading app through a configuration profile, a "beta" invite from someone you do not know, or an enterprise certificate link. These bypass App Store review and are a known scam technique.
• If the app is not available in your region's App Store, register in Safari instead. Do not change your Apple ID country to download it.

Step-by-step: registering on iPhone

1. Open the registration in Safari or the XM App. The first form generally asks for country of residence, full name, email, phone number and a password.
2. Use iCloud Keychain or your password manager to create a strong, unique password when iOS suggests one. It will then be saved for later logins.
3. Check AutoFill. iOS can fill your name, email and address from your contact card. Make sure the result matches your ID and proof of address, not an old address or a work email.
4. Confirm your email. In the Mail app, tapping a link may open it in Safari, while some email apps open links in their own built-in browser. If you started in the XM App or Safari and the confirmation opens elsewhere, simply log in again where you started.
5. Complete your profile. Date of birth, address, employment, finances and trading experience. Answer honestly.
6. Choose account settings. Platform, account type, base currency and leverage. Read XM account types first if unsure.
7. Upload documents with the camera or from Photos or Files, as described below.
8. Wait for review. Verification is often within one business day, sometimes longer.

iOS permissions: camera, photos and notifications

iOS asks for each permission the first time an app needs it. If you tapped "Don't Allow" by mistake, you can change it in the Settings app, under the XM App's entry or under Privacy and Security.

• Camera: needed to photograph documents in the app.
• Photos: recent iOS versions let you share only selected photos rather than your whole library. That is the more private option and works fine; just make sure the document photos are included in the selection.
• Notifications: worth allowing, so verification results and security alerts reach you. Focus modes can silence them, so check your Focus settings if alerts never appear.

In Safari, uploads use the standard iOS file picker, which offers Photo Library, Take Photo or Choose File. If Safari never shows the camera option, check Settings for Safari's camera permission.

Photographing documents on iPhone

You need one proof of identity (passport, national ID or driving licence, valid, showing name, photo and date of birth) and one proof of residence (utility bill, bank statement or government letter). A recent document, ideally issued within the last three months, is the safest choice. Full details are in our KYC requirements guide.

• Use daylight or even indoor light and switch the flash off to avoid glare on laminated cards.
• Shoot straight down with all four corners visible; tap to focus on the text.
• Avoid Portrait mode, filters and Live Photo effects. Plain Photo mode is best.
• For paper proof of address, the Notes app or Files app document scanner produces a clean PDF, but check that it has not cropped off the edges or your name and address.
• If your bank offers a PDF statement, downloading it to Files and uploading that is usually clearer than photographing paper.

HEIC photos

iPhones save photos in HEIC format by default to save space. iOS usually converts them automatically when you upload, but some web uploaders still reject them. If an upload fails, you can set the camera to save in the most compatible format (in the Camera section of Settings, under Formats) and retake the photo, or take a screenshot of the photo, which saves as PNG.

Some verification flows may also ask for a selfie or live check; follow the instructions on screen, remove glasses and hats, and face the light.

iPhone-specific problems and fixes

The form resets or logs me out

Blocking all cookies or using a strict content blocker in Safari can break the session. Allow the site in your content blocker, check Safari's privacy settings, or try a normal (not Private) tab.

The confirmation email never arrives

Check junk folders, and in the Mail app check whether filters such as "Unread" or a Focus filter are hiding it. If you use Hide My Email, the message goes to your real inbox via relay; make sure that relay address is still active. Using your real, permanent email avoids confusion later.

Uploads fail or spin forever

Switch from mobile data to stable Wi-Fi, check the file format, and try a smaller image. Low Data Mode can also slow uploads.

The app crashes on launch

Update iOS and the app, restart the phone, and reinstall if needed. If it continues, register in Safari and report the crash to XM support.

For more symptoms, see the XM registration problems guide.

Security on iPhone

• Use Face ID or a passcode, and keep iOS updated.
• Turn on any extra login protection offered in the Members Area.
• Never share your screen or install remote-access apps for someone offering to "set up" your account.
• No genuine support process needs your password or one-time codes. ExemSignup never asks for them.

After signing up

Once verified, you can fund your account and trade in the XM App, or install MT5 or MT4 from the App Store and log in with the trading account details XM emails you. XM has advertised a minimum deposit of about USD 5 on its standard-type accounts; the exact figure depends on your entity, payment method and currency. Maximum leverage depends on the XM entity you register with and your equity.